Mingke pack customizes different packaging machines based on the different products handled by customers and their packaging requirements. We offer the most suitable packaging equipment based on their needs.Installation and maintenance service
On-line service: Mingke pack provides installation instructions and the related teaching videos. With this, customers are able to operate the packaging machines with full knowledge of how they work. You are welcome to contact us via chat tools or emails if you have any problems in operating the machines, and our professional engineers will check and reply in a timely manner.
Off-line service: if necessary, Mingke pack can arrange engineers to your factory for installation, debugging and training.
Most of our accessories are provided with 1 year warranty and free-change service within the warranty. If it is beyond the warranty, the paid replacement is offered.
All the spare parts of Mingke pack are changeable, just tell us the machine model and required spare parts.
If you have no idea of which spare part has failed, you can tell us what is wrong with the machine. Then we will arrange online guidance for troubleshooting to figure out the failed spare parts and offer the replacement service.